Service divisions play a vital role in the long-term success of roofing companies. A well-managed service department provides recurring revenue, strengthens customer relationships and creates opportunities for long-term maintenance contracts.
Cotney Consulting Group’s Roofing Service Division Management Training program provides practical guidance on how to structure and manage a roofing service division.
Participants will learn how successful contractors organize service operations, manage technicians, track performance and develop preventive maintenance programs.
This training is designed for roofing company owners, service managers and operations leaders responsible for building or improving service division performance.
What You Will Learn
• Structuring a roofing service division
• Dispatch and scheduling systems
• Service pricing models
• Managing service technicians
• Preventive maintenance program development
• Service work order management
• Tracking service performance metrics
• Growing recurring service revenue
