Managing roofing service technicians requires strong coordination between office staff and field crews. Service managers must ensure technicians are scheduled efficiently, work is completed properly and service calls are handled professionally.
Cotney Consulting Group’s Roofing Service Technician Management Training program focuses on the systems required to manage service crews effectively.
Participants will learn how to coordinate technician schedules, track performance and maintain consistent service quality across roofing service operations.
What You Will Learn
• Dispatching and scheduling service technicians
• Coordinating service calls
• Tracking technician productivity
• Service communication procedures
• Managing service documentation
• Quality control for service work
• Improving technician accountability
